David Cappuccio
Managing Vice President
Gartner Research, Inc.

“It’s always difficult to quantify a person relative to their work, but in Lori’s case I’d say it comes down to a single word: Quality. Lori is an adept listener with the rare skill of actually collecting what she hears, putting it into context, and creating workable solutions and actionable advice. In every situation where I posed a request of Lori, many in “crisis” mode, her response was always thoughtful, timely, and highly professional. ”